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Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Research By: Holly Kennedy-Symonds, RN, MHSc, Michelle Kaarto, CSEP, CEP, BScK, Boaz Y. Saffer, B.A., Michael Koehle, M.D., Ph.D., Peter House, M.D., CMO, Rick Tiedemann, Chris Nedelmann, MBA , Les Jickling, MBA Presented at: Accelerating Primary Care Conference 2014 in West Edmonton Background In Canada, quality has been framed in the context of patient outcomes and with less focus on the patient experience, […]

Enhanced Well Child Visits in a Primary Care Setting: Overview and Experiences

Enhanced Well Child Visits in a Primary Care Setting: Overview and Experiences

Research by: Amra Dizdarevic, BSc, BSN, MN-NP, Karin Dixon, BNSc, MN-NP, Holly Kennedy-Symonds, MHSc Presented at: Accelerating Primary Care Conference 2014 in West Edmonton Context   Primary care providers have a tremendous potential to positively affect outcomes through regular contact with children and families, not only in the early years, but throughout childhood. However, there are no regularly scheduled well child visits […]

Resources

best doctors

Best Doctors Program now offered at Copeman Healthcare

Copeman Healthcare is pleased to announce even more peace of mind for you and your family in times of medical uncertainty. Our new partnership with Best Doctors® in Canada provides coverage for private diagnostic imaging services and expert medical advice that complements the care already provided by the Copeman team.

Copeman Healthcare Named One of Canada's Best Managed Companies for Business Excellence

Copeman Healthcare Named One of Canada’s Best Managed Companies for Business Excellence

Copeman Healthcare was named one of Canada’s Best Managed Companies in 2015 for excellence in business performance. The Best Managed program recognizes Canadian-owned and managed companies with revenues over $10 million demonstrating strategy, capability and commitment to achieve sustainable growth.

Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Copeman Healthcare research on the importance of the client experience in a primary care setting

Enhanced Well Child Visits in a Primary Care Setting: Overview and Experiences

Enhanced Well Child Visits in a Primary Care Setting: Overview and Experiences

Copeman Healthcare Centre’s research on the importance of extending well child visits beyond the recommended years through the Copeman Kids Program.

copeman healthcare honoured in north shore's profiles of excellence

Copeman Healthcare honoured in North Shore’s Profile’s of Excellence

Copeman Healthcare was selected for excellence in healthcare in West Vancouver. In this brief video Les Jickling fills us in on what makes Copeman Healthcare unique.

copeman healthcare honoured as a diverse and vibrant business leader

Copeman Healthcare honoured as a diverse and vibrant business leader in Vancouver

Copeman Healthcare Centre was selected for excellence in healthcare and in this short video Dr. Beth Donaldson tells us a little bit more about Copeman Healthcare’s focus on prevention.

st albert residents offered personalized healthcare copeman clinic

Copeman Healthcare offers personalized care to residents of St. Albert

The Copeman Healthcare Centre that recently opened in the Edmonton suburb of Glenora is offering personalized care for residents of St. Albert.

happiness is contagious

Happiness is contagious

In any customer-facing organization often the best indicator of the service you are going to receive is the attitudes and behaviour of its employees.

choosing hospitality over hospitals

Choosing hospitality over hospitals

Although both derived from the Latin word for ‘host,’ Hospitality and Hospitals have become two scarcely related topics.

copeman wins award profiles of excellence vancouver

Copeman Healthcare honoured in Vancouver’s Profiles of Excellence

Since 2005, Copeman Healthcare Centre has been breathing new life into the old adage that an ounce of prevention is worth a pound of cure.

vancouver man mysterious medical symptoms diagnosed

Vancouver man gets long overdue diagnosis from mysterious symptoms

When Jason Watt’s regular clinic did not adequately address several ongoing health concerns, he decided it was time to try an alternative – private healthcare.

client satisfaction postive feedback

Thank you for your positive feedback!

Our thanks to those of you that responded to our client survey this past May. The results were encouraging and we thought you might like to hear some of the highlights.

Service Expansion

Copeman Healthcare has been working hard over the past year to better serve you, our valued clients. We’d like to tell you about some of the exciting new developments.

cardiology-services-now-at-copeman-healthcare-vancouver

Cardiology Services Now Available at Copeman Healthcare Vancouver

Starting in August, Dr. Brett Heilbron and Dr. Saul Isserow will be providing cardiology services to Copeman Healthcare clients in Vancouver.

copeman-healthcare-delivers-excellence-in-medical-care

Copeman Healthcare Delivers Excellence in Medical Care

Copeman Healthcare Centre was the first medical clinic in Canada based on the simple principle of bringing personal and focused family care back to medicine

copeman-clinic-leader-wins-prestigious-award-at-the-canadian-hypertension-congress

Copeman Clinic Leader Wins Prestigious Award at the Canadian Hypertension Congress

Dr. Mark Gelfer was awarded the prestigious Certificate of Excellence from Hypertension Canada “in recognition of his outstanding efforts and contributions”.