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Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Research By: Holly Kennedy-Symonds, RN, MHSc, Michelle Kaarto, CSEP, CEP, BScK, Boaz Y. Saffer, B.A., Michael Koehle, M.D., Ph.D., Peter House, M.D., CMO, Rick Tiedemann, Chris Nedelmann, MBA , Les Jickling, MBA Presented at: Accelerating Primary Care Conference 2014 in West Edmonton Background In Canada, quality has been framed in the context of patient outcomes and with less focus on the patient experience, […]

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Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Clinical Service Excellence Integration: Optimizing Quality & Client Experience

Copeman Healthcare research on the importance of the client experience in a primary care setting

copeman wins award profiles of excellence vancouver

Copeman Healthcare honoured in Vancouver’s Profiles of Excellence

Since 2005, Copeman Healthcare Centre has been breathing new life into the old adage that an ounce of prevention is worth a pound of cure.