Private healthcare company drives superior results with healthy, happy people
Toronto, ON – March 9, 2016 – Copeman Healthcare was named one of Canada’s Best Managed Companies in 2015 for excellence in business performance. The Best Managed program recognizes Canadian-owned and managed companies with revenues over $10 million demonstrating strategy, capability and commitment to achieve sustainable growth.
“I would like to recognize the entire efforts of Copeman Healthcare. It takes a dedicated effort from an entire team to focus on a core vision, create stakeholder value and achieve this level of success,” said Peter Brown, Partner, Deloitte and Co-Leader, Canada’s Best Managed Companies program.
To achieve Best Managed Company status Copeman Healthcare has driven solid double-digit revenue growth (CAGR) every year since inception in 2005. Despite this tremendous growth, the company has also maintained client satisfaction scores that consistently exceed 90% and key employee engagement scores that have averaged 85% over the last 4 years.
To stay competitive, the company has developed a rigorous innovation process to launch and perfect new services and now dominates the primary healthcare markets it serves. As a member of the Medisys Health Group, and in partnership with its sister companies, Copeman Healthcare has identified cost savings that have allowed the company to grow profitably and give back to the community. In 2015 Copeman Healthcare supported over 30 charitable organizations and donated hundreds of hours of employee time to support volunteer efforts.
Copeman has built a respectful, high-performance culture by establishing a set of core values, investing heavily in the growth of its people, placing a strong focus on leadership development and benchmarking 12 elements of culture against published data from top 10 industry leaders. Copeman Healthcare’s vision is to become Canada’s undisputed leader in prevention-focused primary care.
Established in 1993, Canada’s Best Managed Companies is one of the country’s leading business awards programs recognizing Canadian-owned and managed companies that have implemented world-class business practices and created value in innovative ways. Applicants are evaluated by an independent judging panel on overall business performance, including leadership, strategy, core competencies, cross-functional collaboration throughout organization, and talent.
The program challenges companies to strive for business excellence. Deloitte and CIBC coaches work with company leaders to rigorously examine and think deeply about their business strategy. Through the coaching process, teams are provided with insight and feedback enabling them to implement meaningful business metrics that guide execution and strengthen their sustainable competitive advantage. It is a proven formula that works to drive business excellence.
“Hearing the news that we’d been named one of Canada’s Best Managed Companies was an exhilarating moment for all of us.” said Chris Nedelmann, CEO of Copeman Healthcare, “But more importantly, the process has driven a step-change in the clarity of our vision and a new standard for our level of execution. I can tell you the ultimate prize doesn’t come easily but the challenge of getting there has been rewarding for all of us and built tremendous value for our organization.”
“CIBC congratulates Copeman Healthcare on being named one of Canada’s Best Managed Companies – a reflection of its strong leadership, sound business planning and focus on growth,” said Jon Hountalas, Executive Vice-President, Business and Corporate Banking, CIBC. “We’re proud to celebrate this outstanding achievement and applaud the entire team for their contributions to the Canadian marketplace.”
2015 winners of the Canada’s Best Managed Companies award, along with Requalified, Gold Standard, Gold Requalified winners and Platinum Club members will be honoured at the annual Canada’s Best Managed Companies gala in Toronto on April 12, 2016. On the same date, the Best Managed symposium will address leading-edge business issues that are key to the success of today’s business leaders.
The Best Managed program is sponsored by Deloitte, CIBC, National Post, Smith School of Business and MacKay CEO Forums.
About Canada’s Best Managed Companies
Canada’s Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $10 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices. The awards are granted on five levels: 1) Best Managed winner (one of the new winners selected each year); 2) Requalified winner (award recipients that have re-applied and successfully retained their Best Managed designation for two additional years, subject to annual operational and financial review); 3) Gold Standard winner (After three consecutive years of maintaining their Best Managed status, these winners have demonstrated their commitment to the program and successfully retained their award for their 4th consecutive year); 4) Gold Standard requalified winner (Award recipients that have applied and successfully retained their Gold Standard designation for two additional years, subject to annual operational and financial review); 5) Platinum Club member (Winners have maintained their Best Managed status for seven years or more). Program sponsors are Deloitte, CIBC, National Post, Smith School of Business and MacKay CEO Forums. For further information, visit www.bestmanagedcompanies.ca.
About Copeman Healthcare
Copeman Healthcare offers premium health services that integrate the care of physicians with the expertise of specialized care professionals such as kinesiologists, dietitians, family health nurses, physiotherapists and others. Through programs of prevention and medically supervised lifestyle change, Copeman Healthcare helps clients achieve greater longevity, improved quality of life and physical and psychological wellness. Copeman brain health programs offer advanced cognitive assessments, concussion services and programs designed to prevent or delay the onset of age-related cognitive decline. Unhurried healthcare, personalization, and outstanding client service have become hallmarks of the Copeman Way. In addition to its comprehensive roster of clinical services, Copeman Healthcare is also a medical research Centre.