a happy accident of life changing healthcare

A happy event of life-changing healthcare

As seen in the Vancouver Sun on May 29th, 2017

Five years ago, Dr. Ken Haycock, a Vancouver-based consultant and research professor, was at a difficult point in his life. He had just suffered a personal tragedy, the death of his wife of 25 years, and was in need of a new physician. Living in West Vancouver at the time, Haycock didn’t know where to begin.

“My personal physician had just moved and I hadn’t gotten around to looking for a new one just yet,” Haycock recalls. “I discovered Copeman Healthcare completely by accident.”

After receiving a brochure from Copeman in the mail, Haycock figured he had nothing to lose, so he set up an appointment. Following his physical assessment with the clinic, he was stunned to learn that he was suffering from undiagnosed post-traumatic stress disorder (PTSD). He also had elevated blood pressure, high cholesterol, and below-average cardio fitness levels.

Despite the unexpected results, the clinic was quickly able to take action, a gesture that Haycock was both surprised by and delighted with.

“They actually took the time to get to know me, gave me twice as much time with my physician, and took a holistic approach to my care – something I wasn’t used to.”

Dr. Debbie Salzman, Haycock’s physician, recommended treatment and advised him carefully and thoughtfully on “re-entry” into this new chapter of his life. He began therapy for his PTSD and was accepted into the clinic’s cardio-fitness program. As a result, he was able to drastically reduce his medications and pared his blood pressure and cholesterol levels in half. He was also treated for a relatively rare genetic disease causing balance issues, and was able to move to a better diet with the help of his dietitian.

“I started seeing results quickly from making changes to things I never knew I had before. Had it not been for that initial assessment, who knows where I’d be today.”

Haycock’s story doesn’t end there.

After making significant improvements in his health, he moved from West Vancouver to Gastown as part of this new chapter of his life. Unfortunately, the transition to city life was not as smooth as he had hoped. While out walking one day, Haycock was hit by a car and required immediate care closer to his new home. He was happy to discover that, although his doctor was in West Vancouver and out of the office that day, as a Copeman client he was welcome to visit any of the three locations. Copeman’s downtown Vancouver clinic was most convenient, and he was given an appointment with Dr. Pavel Glaze.

“He was attentive, concerned and gave great advice. I could not have asked for better care.”

Haycock also started working with Chad Cardoso, one of Copeman’s kinesiologists, who designed a rehabilitation fitness program unique to his particular needs. With this guidance and support, he was able to make a speedy recovery.

Fast-forward to 2017. Haycock, now 69, has carefully managed his high blood pressure and cholesterol. He is active, healthy and well-balanced – a place he never imagined he’d be just a few short years ago.

“Copeman is a model for what health care could be and should be,” says Haycock. “My physician works on a team that includes a dietitian, kinesiologist, and more, so I really get a total package. There’s no guess work or mixed messages – my health is a direct result of excellent communication and collaboration. The focus is on prevention first not treatment.”

As for advice for someone who is looking to make a change to their healthcare regime, Haycock firmly believes that the outcome is well worth the investment.

“Although I was hesitant at first to look into a healthcare clinic like Copeman, I can honestly say it was one of the best decisions I could have made,” he adds.

“I’m now in a great place and in some of the best shape of my life. Feeling this great and not having to worry about my health at 69 truly pays for itself in the long run.”

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